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Welcome to Lindy Stitches! Domestic orders over $60 ship free! AU & NZ shipping reopened, yay!

Returns & Exchanges

 Returns and exchange details

Yes, I have a refund policy! And yes, it's simple.

For Cross Stitch Kits & Other Physical Items:
If for some reason you are not satisfied with your product you can return it within 5 days of receiving. Please contact me to request a refund. After receiving your return I will send you a full refund (not including original shipping costs) if all items are in new condition.  

For Lowery Stands and accessories:

If you are not satisfied with your Lowery product, you can return it within 7 days of receiving.  Please contact me to request a return.  Lowery stands must be returned with their original packaging.  After receiving your return, you will be issued a refund (not including to or from shipping costs and a $10 restocking fee on stands only).

For Instant Download Patterns:
Due to the nature of digital items, I cannot issue a refund for an instant download. If you encounter a problem in one of my patterns, please contact me.

Questions about your order?

Please  if you have any problems with your order.

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