Shipping FAQs

I love getting my purchases as soon as possible, so I work quickly to do the same for my customers. I make it my goal to ship within one to two business days. I ship all my orders with USPS.  90% of orders are shipped with a tracking number which is automatically emailed to you when your package goes out.  The very few packages that are mailed without tracking are orders with one or two extremely lightweight things, like a postcard or thin pattern.

I do offer rush processing with Priority mail. 

My packages are not shipped with insurance, but it can be provided for an additional fee.  Please email me before placing your order if you'd like insurance added.

If you accidentally entered the wrong address when filling out your transaction don’t panic, it happens to the best of us. Please contact me ASAP to correct the address.

If for some reason I have already shipped your package, you will be responsible for contacting USPS and if the package gets sent back to me you will need to pay for return shipping.

Once I drop your package off at the Post Office its delivery speed is out of Lindy Stitches' control.

I'm happy to help you locate your tracking information and assist you with the shipping process, but please keep in mind that USPS is a separate entity from Lindy Stitches. Unfortunately I do not have a secret portal for shipping information; I only have what you can see with your tracking number.


I do provide international shipping services. 

Regarding USPS custom numbers: It is normal for international packages to appear to have stopped being updated on the customs number when they leave the USA. This is due to the fact that once the package leaves the USA it gets transferred to your local postal service and is no longer scanned using USPS's technology. Do not worry if this happens to your customs number. If you are concerned about the time it is taking please contact your country's postal service for more information. Lindy Stitches cannot do this for you.